Please allow 1-3 business days for wire transfers. This may vary based on weekends and holidays.  

For wire transfers, please ensure you included the reference number provided by the financial institution whenever completing these deposits. You can contact your financial institution and they should be able to provide you a confirmation number that will show you an accurate time frame in when you can expect for your deposit to be received. 

Our systems refresh and populate deposits every hour, and any deposits received will be updated on your account. 

If you have still not received your into your account, please submit at ticket at this link. Please include the information you input when sending the deposit, and include the reference number for any wire transfers in your message. 

We make no guarantees on recovering missing deposits, as per the Account Funding; Transactions section of our Terms and Conditions.

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